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Payment methods at Spingenie
After deposit: 5 to 30 minutes waiting time
Deposits via Bitcoin (BTC) can take between 10 to 60 minutes to reflect in the player's account. This duration is dependent on network confirmation times. Once confirmed, the funds are immediately available for gameplay. This contrasts with instant deposit methods like Binance Pay.
Litecoin (LTC) and Dogecoin (DOGE) deposits are processed more rapidly, with an estimated waiting time of 5 to 30 minutes. This faster processing is a characteristic of these particular cryptocurrencies. For players prioritizing speed, these options are more efficient than Bitcoin.
USDT (TRC-20) transactions offer an instant deposit experience, typically completing within 1 to 5 minutes. This rapid processing is significantly faster than Bitcoin deposits and aligns with other instant crypto deposit methods. Players opting for USDT can begin gaming almost immediately after initiating a transfer.
Bitcoin Deposit: Transaction Fee Separate from Amount
When depositing with Bitcoin (BTC), players should be aware that network fees are applied separately from the deposit amount. These fees are determined by the Bitcoin network's current congestion levels. The minimum deposit for Bitcoin is 20 EUR, with a maximum limit of 10,000 EUR.
Unlike methods such as Visa/Mastercard or Neosurf, where fees are often included or absent, Bitcoin transactions incur these external network charges. This means the actual amount credited may be slightly less than the intended deposit if network fees are high. The deposit confirmation time for Bitcoin ranges from 10 to 60 minutes.
Players utilising Bitcoin for deposits must account for these variable network fees to ensure the desired amount is available for play. This is a standard practice for most cryptocurrency transactions, differentiating them from traditional payment methods. The maximum withdrawal limit for Bitcoin is also 10,000 EUR, with payouts processed within 0 to 24 hours.
Bank Transfer Takes 1 to 3 Business Days for Credit
Initiating a deposit via Bank Transfer requires a waiting period of 1 to 3 business days for the funds to be credited to the player's account. This processing time is dictated by interbank settlement procedures. The minimum deposit threshold for this method is 20 EUR.
This transaction speed for Bank Transfers is considerably slower compared to instant deposit methods like Binance Pay or Visa/Mastercard, which credit funds immediately. The upper limit for bank transfers is 10,000 EUR. While no direct fees are charged by the casino, potential bank fees may apply.
Following the initial deposit, a withdrawal via Bank Transfer can take an extended period of 3 to 5 business days to complete. This dual timeframe, with both deposits and withdrawals requiring multiple business days, makes it a less suitable option for players seeking immediate access to funds. The maximum withdrawal limit remains 10,000 EUR.
Documents older than 3 months rejected
As part of the Know Your Customer (KYC) process, any submitted identification or proof of address documents that are older than 3 months will be rejected. This strict time limit ensures the validity and current relevance of the submitted information. The verification process itself typically takes 24 to 48 hours.
This document age policy is a standard security measure to confirm a player's identity and address at the time of account verification. Players must ensure their submitted evidence, such as utility bills or bank statements for address verification, falls within this 3-month window. Failure to comply will delay the verification process.
The KYC procedure, including the verification of documents no older than 3 months, is a prerequisite before the first withdrawal can be processed. This comprehensive check is implemented to safeguard player accounts and prevent fraudulent activities. Players are advised to prepare recent documents to expedite this essential step.
Bank transfer: 1 to 3 business days for credit
Players opting for a Bank Transfer deposit will experience a credit time of 1 to 3 business days for their funds to appear in their account. This duration is standard for interbank processing. The minimum deposit amount for this method is 20 EUR, with a maximum limit of 10,000 EUR.
This processing time contrasts significantly with instant deposit methods, such as Neteller or MiFinity, which reflect funds immediately. While the casino does not charge fees for bank transfers, players should be aware that their own banking institution might impose charges. The verification of the deposit typically occurs within the stated 1 to 3 business days.
Should a player choose to withdraw funds via Bank Transfer, the process requires an additional 3 to 5 business days for the transaction to be completed. This extended timeframe for both deposits and withdrawals means that Bank Transfer is a method best suited for players who do not require immediate access to their gaming balance. The maximum withdrawal limit is 10,000 EUR.
Payment methods, limits and fees
| Method | Type | Deposit | Withdrawal | Min. Deposit | Limit | Fees |
|---|---|---|---|---|---|---|
| Visa / Mastercard | card | Instant | 1-3 Business Days (Visa) | 10 EUR | 10 - 5.000 EUR | None |
| MiFinity | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Neteller | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Binance Pay | crypto | Instant | 0-2 Hours | 20 EUR | 20 - 10.000 EUR | None |
| Litecoin (LTC) | crypto | 5-30 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| USDT (TRC-20) | crypto | Instant (1-5 Minutes) | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Low Network Fee) |
| CashLib | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| CashtoCode eVoucher | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Paysafecard | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Banküberweisung | bank | 1-3 Business Days | 3-5 Business Days | 20 EUR | 20 - 10.000 EUR | None (Bank Fees Possible) |
Incorrect Crypto Address: Funds Irretrievably Lost
When using cryptocurrency for deposits, such as Litecoin (LTC) or Dogecoin (DOGE), a critical detail to verify is the recipient address. These transactions, which can be completed within 5-30 minutes for LTC and DOGE, are irreversible once initiated. An incorrect address entered during a transaction from 20 EUR to 10,000 EUR means the funds are lost permanently, without recourse.
For example, a USDT (TRC-20) deposit, processed instantly within 1-5 minutes, also requires absolute precision with the wallet address. While the network fee is low, any deviation in the provided address will result in an irretrievable loss of the deposited amount, which has a limit of 20 EUR to 10,000 EUR.
Players must ensure they have copied the exact cryptocurrency address provided by the casino before initiating any transfer. This diligence is paramount, especially with methods like Bitcoin (BTC), which can take 10-60 minutes for deposits, to prevent financial loss on transactions ranging from 20 EUR upwards.
Change payment method: what to consider
When considering a change in payment method, the minimum deposit limits vary significantly. For instance, Prepaid methods like CashLib or Neosurf allow a minimum deposit of 10 EUR, whereas cryptocurrency options such as Litecoin (LTC) or Dogecoin (DOGE) require a minimum of 20 EUR.
The withdrawal capabilities differ substantially between payment types. While methods like Neteller or MiFinity offer withdrawals within 0-24 hours for amounts between 10 EUR and 10,000 EUR, Prepaid options like CashLib and Neosurf explicitly do not support withdrawals.
Transaction processing times are another key factor. Bank transfers can take 1-3 business days for deposits and 3-5 business days for withdrawals, contrasting with instant deposit options like Visa/Mastercard or Binance Pay, which also offer withdrawals within 0-2 hours or 1-3 business days respectively.
Request withdrawal on mobile: 4 steps in account
Initiating a withdrawal via mobile follows a structured process, beginning with accessing your account settings. This first step is crucial for navigating to the banking or cashier section where withdrawal options are presented. For example, e-wallets like Neteller allow transactions between 10 EUR and 10,000 EUR.
The second step involves selecting your preferred withdrawal method from the available options, which may include cryptocurrency like USDT (TRC-20) or traditional methods like Banküberweisung. Each method has specific withdrawal timeframes, with USDT processing within 0-24 hours and bank transfers taking 3-5 business days.
The third step is entering the desired withdrawal amount, ensuring it falls within the specified limits, such as the 20 EUR to 10,000 EUR range for most crypto methods. The final step is confirming the transaction, which completes the request and initiates the payout process according to the chosen method's processing time.
Detect double charge and report correctly
Identifying a double charge requires careful review of transaction records, comparing them against actual deposits made. For example, if a deposit of 20 EUR via Litecoin (LTC) was intended, and two identical charges appear on your statement, one would need to be investigated. This process is independent of the deposit processing time, which for LTC is 5-30 minutes.
When reporting a suspected double charge, it is essential to provide specific details for each transaction, including the date, time, amount, and the payment method used, such as Dogecoin (DOGE) or Banküberweisung. The casino's support team will then cross-reference these details with their internal logs, which track transactions from 20 EUR to 10,000 EUR.
Accurate reporting facilitates a quicker resolution. For instance, if you used a method like Visa/Mastercard with a 10 EUR minimum deposit and a 10 EUR to 5,000 EUR limit, presenting clear evidence of two separate 10 EUR charges when only one was intended is critical for the casino to identify and rectify the error.
5,000 EUR Limit Also Applies on Mobile
The transaction limits for deposits and withdrawals remain consistent regardless of whether the platform is accessed via desktop or mobile. For instance, the 5,000 EUR limit applicable to Visa/Mastercard transactions, with a minimum of 10 EUR, is enforced uniformly across all devices.
Cryptocurrency transactions, such as those using USDT (TRC-20) or Bitcoin (BTC), also adhere to their stated limits of 20 EUR to 10,000 EUR, irrespective of the access point. This ensures a standardized financial environment for all players, whether they are depositing 20 EUR or higher amounts.
Similarly, methods with lower limits, like CashLib or Neosurf at 10 EUR to 1,000 EUR for deposits, maintain these boundaries on mobile. This consistent application of financial parameters, including deposit minimums of 10 EUR and withdrawal maximums of 10,000 EUR for certain methods, guarantees a predictable user experience.
Initiate Withdrawal in 0 to 24 Hours
Withdrawal processing for Neteller and MiFinity is completed within 0 to 24 Hours, allowing for swift access to funds. This processing window is significantly faster than traditional bank transfers, which can take 3 to 5 business days. Players can initiate these withdrawals once they have met any applicable wagering requirements and successfully completed KYC verification.
Cryptocurrency options like Binance Pay and Bitcoin also offer rapid withdrawal times, with Binance Pay processed in 0 to 2 Hours and Bitcoin within 0 to 24 Hours. These speeds are contingent on network confirmations, but generally represent a substantial advantage for players seeking quick access to their winnings. Limits for these methods range from 20 EUR to 10,000 EUR.
While most e-wallets and cryptocurrencies facilitate rapid withdrawals, prepaid methods such as CashtoCode eVoucher, Neosurf, Paysafecard, and CashLib do not support payouts. This means players must select an alternative method for withdrawing winnings if they have deposited using these options. The minimum deposit for most methods is 10 EUR.
Instant-Banking vs. Credit Card: speed and fees
Instant-Banking, represented by methods like Banküberweisung, has an average deposit time of 1 to 3 business days and a withdrawal time of 3 to 5 business days. These durations do not incur direct fees from the casino, though potential bank fees might apply. The transaction limits for Banküberweisung are between 20 EUR and 10,000 EUR.
Credit card transactions via Visa and Mastercard offer instant deposits, aligning with the speed of many e-wallets. However, withdrawals processed back to credit cards require 1 to 3 business days for completion. Unlike Banküberweisung, no additional fees are stated for these credit card transactions by the casino, with limits from 10 EUR to 5,000 EUR.
The primary difference between Instant-Banking and Credit Card methods lies in their processing times for both deposits and withdrawals, with credit cards offering immediate deposits. While neither method incurs explicit casino fees, the longer processing time for Banküberweisung, especially for withdrawals, makes credit cards a faster option for players who prioritize speed. Minimum deposits are 10 EUR for cards and 20 EUR for bank transfers.
Payout to Same Method: Rule and Exceptions
Generally, payouts are processed to the same method used for the initial deposit to ensure security and compliance. This standard practice is followed for most transaction types, including e-wallets like Neteller and MiFinity, and cryptocurrencies such as Bitcoin and Litecoin. The minimum withdrawal amount is typically 10 EUR.
An exception to the same-method rule arises with prepaid vouchers such as CashtoCode eVoucher, Neosurf, Paysafecard, and CashLib, which are strictly deposit-only methods. Players who deposit using these options must select an alternative withdrawal method, such as an e-wallet or bank transfer. The maximum limit for these prepaid deposits is 1,000 EUR.
For methods like Visa and Mastercard, while deposits are instant, payouts may take 1 to 3 business days to reflect in the player's account. This slight delay in payout, compared to the instant nature of e-wallets, is a standard operational procedure for card transactions. The maximum limit for Visa/Mastercard transactions is 5,000 EUR.
Instant Deposits: Which Methods Credit in Seconds
Several payment methods facilitate instant deposits, meaning funds are available in the player's account within seconds of confirmation. E-wallets such as Neteller and MiFinity are prime examples, processing deposits instantaneously. These methods have a minimum deposit requirement of 10 EUR and a maximum limit of 10,000 EUR, with no associated fees.
Prepaid eVouchers like CashtoCode eVoucher, Neosurf, Paysafecard, and CashLib also provide instant deposit functionality. These methods are convenient for players who prefer not to share bank details, with deposits appearing immediately. The deposit limit for these prepaid options is capped at 1,000 EUR per transaction, and no fees are charged by the casino.
Cryptocurrency options, with the exception of Bitcoin which takes 10-60 minutes, also offer rapid, near-instant deposits. USDT (TRC-20) deposits are confirmed within 1 to 5 minutes, and methods like Litecoin and Dogecoin are credited within 5 to 30 minutes. These crypto methods require a minimum deposit of 20 EUR and have a transaction limit of up to 10,000 EUR.
Link USDT TRC-20: Select the Correct Network
When utilising USDT for deposits and withdrawals, it is crucial to select the TRC-20 network for optimal transaction speed and compatibility. USDT (TRC-20) deposits are processed instantly, typically within 1 to 5 minutes, ensuring quick access to funds for gameplay. The minimum deposit amount for this method is 20 EUR.
The withdrawal process for USDT (TRC-20) also falls within the 0 to 24 Hours timeframe, similar to other supported cryptocurrencies and e-wallets. Players can withdraw up to 10,000 EUR using this method, which is subject to network confirmation times. No transaction fees are levied by the casino, though a low network fee may apply.
Choosing the correct network, specifically TRC-20 for USDT, prevents potential transaction failures or delays. Sending USDT via an unsupported network, such as ERC-20, could result in the loss of funds as these transactions may not be recoverable by the casino. The deposit and withdrawal limits for USDT (TRC-20) are set between 20 EUR and 10,000 EUR.
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